// Support
Get in Touch
Every message goes directly to HC Strategies. No bots. No outsourced support.
Message HC Strategies
Replies within 24 hours
Enrolled Students
Use the in-course messaging for lesson-specific questions after enrollment.
Response Time
Weekdays within 24h. Urgent trade questions during London/NY sessions prioritised.
Quick Answers
When does the mentor reply to messages?+
Typically within 24 hours on weekdays. Urgent trading questions are prioritised and may receive a faster response.
How do I ask about a specific lesson?+
Reference the Day number (e.g. "Day 8 — MTF Analysis") in your message so the mentor can give targeted feedback quickly.
Can I upload a chart for review?+
Yes — use the assignment upload section in your course dashboard, or attach an image to your support message.
Is there a community or group chat?+
A private Discord community is coming soon. Enrolled students will be notified by email when it launches.
How do I reschedule a mentorship session?+
Send a message here at least 24 hours in advance with your preferred alternative time.